Returns
Because every Preserve item is made to order, we're unable to accept returns or exchanges for reasons like sizing or personal preference. We'd encourage you to check our Sizing Guide before ordering to help you pick the right fit.
Damaged or defective items
If your order arrives damaged, defective, or misprinted, we'll make it right. Contact us at PreserveThruClothing@gmail.com within 30 days of delivery with your order number and a photo of the issue, and we'll arrange a replacement or refund at no cost to you.
Wrong item received
If you received the wrong product, size, or design, let us know within 30 days and we'll send a replacement right away.
How to request help
Email us at PreserveThruClothing@gmail.com with your order number and details. We typically respond within 1–2 business days.